Inspection & Estimate Process
Customer either has vehicle towed to the shop, or brings the vehicle to us directly, whether to get a FREE ESTIMATE or to drop the vehicle off for repairs.
One of our estimators will determine if there is anything needed to work with any insurance company if necessary. Then the estimator will create a hand-written estimate with all of the information about the damage.
If needed, the estimator will need to take photos of the damage and measurement photos for an insurance company if the insurance company requires it.
The estimator will then take all of the information from the hand-written estimate and generate a computer-written estimate. They will also communicate with the insurance company if needed.
Once finished, the estimator will review the dollar amounts and cover what is going to be worked on. They will also review the insurance information to make sure it is all correct.
Once the review of the preliminary estimate is through, this is the part where arrangements are made for a drop-off date, and also arrangements are made for a rental car/shuttle ride. Both the shuttle and rental car companies will pick you up directly from the shop.