Behind Walnut Creek Honda
1750 Locust St.
Walnut Creek, CA 94596

Parker Robb
Collision Center

Phone:   925) 476-4255
Fax#  925-943-1765

Toll Free  (866) 572-1940
Email:
PRBodyShop@ParkerRobb.com

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x A SIMILAR CERTIFICATE assures the repairs to which you and "Parker Robb Body Shop" have agreed on your repair order # 0000's have been completed. We guarantee the work preformed at "Parker Robb Body Shop "so long as said vehicle shall remain under the present ownership. Items on the repair order, such as Sublet Work or Sublet Labor, are subject to the guarantee of those suppliers for One (1) Year. This Warranty shall only apply if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse or misuse. Specifically excluded from this limited warranty are rust coming through the metal, scratches and gravel marks acquired from driving conditions. This is a fragmented, three part Limited Warranty, and specific additional stipulations pertaining to each fragmented part are stated hereafter:
 

1.METALWORK: "Parker Robb Body Shop" provides a LIFETIME LIMITED WARRANTY against defective workmanship. This LIFETIME LIMITED WARRANTY covers materials from: deterioration, cracking, flaking, pitting, and a defective weld.

2. PAINTING, STRIPES AND DECALS: "Parker Robb Body Shop" provides a LIFETIME LIMITED WARRANTY on painting- related priming and painting work against solvent blistering, peeling, hazing, and excessive loss of pigmentation, and, a ONE (1) YEAR LIMITED WARRANTY on the application and adhesion of decorative stripes and decals, excluding defects which are caused by extreme environmental conditions to which the vehicle may be exposed.

3. PARTS: "Parker Robb Body Shop "guarantees that parts or materials used are of the first quality. Those parts or materials are subject to the guarantee of that supplier. We will assist you in handling any claim under the supplier's guarantee. We guarantee that used parts or other than original equipment manufactured parts were not used without authorization from you.

SPECIFICALLY EXCLUDED are incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by this LIMITED WARRANTY, nor are consequential damages such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair included in this LIMITED WARRANTY.

This LIMITED WARRANTY shall not be varied, supplemented, qualified or interpreted by any prior course of dealings.

THIS WRITTEN WARRANTY shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by "Parker Robb Body Shop". This warranty is not transferable.

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Training

Equipment - GENESIS

"Like the car manufacturers we use lasers to precisely measure vehicles"

  The genesis system from Chief Automotive Systems provides HARD COPY VERIFICATION of damage and repair. The system uses lasers to precisely measure vehicles -- just like the car manufacturers use for quality assurance.

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Gray Line
National Institute for
AUTOMOTIVE SERVICE EXCELLENCE

Until the early 1970's, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.

At present there are more than 440,000 professionals with current certifications on ASE's rosters. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.

ASE's mission is to improve the quality of vehicle repair and service in the United States through the testing and certification of automotive repair technicians.

Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 36 exams. The tests are grouped into specialties for automobile, medium/heavy truck, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, and parts specialists.

Upon passing at least one exam and after providing proof of two years of relevant work experience, you achieve ASE certification. Technicians that pass all of the exams in a specialty area earn ASE Master Technician status; automobile technicians, for example, must pass eight exams.

The tests, which are conducted twice a year at over 750 locations around the country, are administered by American College Testing (ACT). The exams stress real-world diagnostic and repair problems, not theory. They are no cinch to pass; approximately one out of three test-takers fails.

Certification is not for life. To remain certified, technicians must be retested every five years.

Consumers benefit from ASE certification. It is a valuable yard stick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified technicians.

ASE-certified technicians usually wear blue and white ASE shoulder insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.

Consumers should look for facilities that display the ASE Blue Seal of Excellence logo on outdoor signs, in the customer waiting area, in the Yellow Pages, and in other advertisements.

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ASE Certification for

Collision Repair & Refinish Technicians

"In today's pressure-cooker atmosphere"

Let's face it, in today's pressure-cooker atmosphere, keeping up with technology and the competition is more important than ever. The National Institute for Automotive Service Excellence help Technicians meet today's challenges and those down the road.

ASE's certification program was designed with the needs of working technicians in mind.

How does the program work? ASE offers a series of four tests for collision repair professionals twice a year. (There is also a test for estimators.)

Technicians sign up to take one or all four ASE Master Collision Repair & Refinish exams. If you pass at least one test and have two-years of hands-on work experience, you earn ASE certification.

Pass all four exams and you'll become an ASE Master Collision Repair & Refinish Technician!

Test results are mailed directly to Technicians with  a detailed diagnostic score report, pin-pointing exact areas of strength and weakness.

Once Technicians are in the program, ASE offers a recertification track-your assurance that the Blue Seal of ExcellenceŽ remains a meaningful symbol of your professionalism for years to come.

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What are the benefits?

The benefits are both personal and professional:

  • By taking and passing tough, national competency exams you'll have the pride of knowing that you are among the elite in your profession.
  • You'll have the credentials to prove your competence to others: your coworkers, your employer, and your customers.
  • You can expect increased respect from your peers and your employer.
  • Additionally, many ASE-certified technicians report:
    • added responsibilities
    • selection for advanced training
    • improved job opportunities
    • salary increases
  • ASE testing can be used to gauge the effectiveness of the training classes and courses Technicians are sent to by the employer.
  • Even theTechnicians individualized score report is valuable, since it lists their strengths and any areas and where you may need to sharpen  skills
  • Once certified, theTechnicians receive an ASE shoulder insignia, a pocket credentials card, wallet I.D. card, and a ASE wall certificate

Fast Facts about ASE Tests

ASE conducts its tests twice a year, each May and November at over 750 testing sites.

What are the tests like?

ASE tests and certifies autobody technicians in four areas:

ASE tests and certifies estimators in one area:

The tests consist of 45-50 multiple-choice questions developed by knowledgeable people working in the collision repair industry, including ASE-certified technicians.

The questions are down-to-earth; they cover on-the-job diagnostic and repair procedures.

Each test will have up to ten pre-test questions. .

Testing sessions run 4 hours and 15 minutes to complete several exams.

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Behind Walnut Creek Honda
1750 Locust St.
Walnut Creek, CA 94596

Parker Robb
Collision Center

Phone:   925) 476-4255
Fax#  925-943-1765

Toll Free  (866) 572-1940
Email:
PRBodyShop@ParkerRobb.com

Home Page  Training  Warranty  Directions